Message forwarded from the bounce bin. Message is from
"Robert L. Nuckolls, III" <nuckolls@aeroelectric.com> , well known to us all.
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Over the past few days of wrestling with our too-oft
recalcitrant website host, I've taken stock of the way
I'm currently allocating my time. . .
I presently subscribe to 12 list servers which generated
300 pieces of e-mail yesterday. I had to scan the subject
lines of each to see if it was something I should read,
zap away what appeared to be irrelevant and address the ones
that were. I get upwards of a dozen direct e-mails
a day which I try to accomodate. This can take 1 to 2 hours a day.
I've got a backlog of orders thats growing faster than
we can get them out the door.
I've got parts sitting in boxes on the floor I can't
move out because the website catalog doesn't currently
list them.
I've got a half dozen or so articles in progress that
are not getting finished (not the least of which is a
new chapter for revision 10 to the 'Connection).
I've got 3 or 4 new products under developement that
are not getting finished and moved to a production
phase.
It's nobody's fault but my own and I have to make
some adjustments. I enjoy what I'm doing but there
has to be a better way for me to allocate my time
so that more folks (including myself) are better served.
of the present bevy of list-servers. I'm talking with
Matt Dralle about a new list-server focused
on electrical systems issues. 90+ percent of what I
have to share is applicable to all aircraft . . . I often
cross-post to the whole index of servers (which generates
12 new messages coming back to me). When we get back on
the air with daily conversation, it will be with a single
service residing under Matt's most capable management
and very reliable hardware.
I'm moving our website to a new hosting service. My
present service has been down about 4-6 times over the
past year . . . not just for hours at a time but in some
cases days. When I tried to contact their tech support
folks, I got a message that the "voice mailbox is full" . . .
wonder why.
I need to do a lot of work on the website. A new shopping
cart is coming, we need to get the new products listed
and do a better job of organizing the pages. I'm going to
shut off the order acceptance feature on the present
system . . . you'll be able to browse the site for present
content and even watch the cleanup evolution but I'm
not taking any new orders until we get lots of other
tasks tasks put to bed.
This may take a week or two. We're going to take care
of all orders presently in the pipe. When we turn the
tap back on, the website will be in its new home and
all polished up. We'll announce the new list-server
on the front page of the website at that time.
I'm not doing a good job of serving a whole lot of
folks that deserve better treatment. I need to either
get out or learn how to do it better. For the moment,
I'm trying the latter.
See y'all in a couple of weeks!
Bob . . .
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( Knowing about a thing is different from )
( understanding it. One can know a lot )
( and still understand nothing. )
( C.F. Kettering )
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http://www.aeroelectric.com
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