I rest my case...
Nowhere did you ask any details about connections to the tubes (supplied on
our instruction sheet), while you saw fit to ask the Europa community.. We
are always ready to supply advice on demand.
Also note that while direct email will be answered as normal, I will no
longer reply to emails such as this one (copied to the Net Community).
Online slagging matches are not our style.
Regards,
Yvan.
----- Original Message -----
From: Rob Housman
Cc: Y. G. B Zanboni
Subject: RE: Europa_Mail:and WITHOUT PREJUDICE TO THE WRITER.
I wish to respond to the (dare I suggest, misleading) comments by Yvan in
his message, below, dated 02 May 2000 09:19, specifically:
"from what I see, the whole scenario of this soap takes root with Rob
Houseman (sic), who seems prone to writing emails to us in an angry tone,
without asking for any particular help"
and
"You are the only person so far, who has taken the trouble to write to us
directly"
The attached files (two versions of the same file - only the format
differs)
are copies of messages that I have exchanged with Goldwing since early
September, 1999. I doubt that anyone (other than Yvan) will conclude
that
I was either angry or failed to ask for help, or that I "did not take the
trouble to write" and most will probably agree that I exercised rather
remarkable restraint considering for how long Goldwing has refused to
respond to my requests for delivery promises, or requests for a refund for
products paid for but never shipped.
As for Yvan's whining about my going public with my complaint, there were
several times that I had threatened to do just that because private
communications were regularly ignored.
Best regards,
Rob Housman
Yvan: when will you ship the balance of my order? (Is this request plain
enough?)
RH
-----Original Message-----
Behalf Of ami mcfadyean
Subject: Re: Europa_Mail:and WITHOUT PREJUDICE TO THE WRITER.
I tried all that you have suggested and more. Result: not a whisper. Count
yourself as very fortunate.
Duncan McFadyean
-----Original Message-----
From: ptag.dev@ukonline.co.uk <ptag.dev@ukonline.co.uk>
Date: Tuesday, May 02, 2000 10:55 AM
Subject: FW: Europa_Mail:and WITHOUT PREJUDICE TO THE WRITER.
>.Hi! Everyone,
>At the expense of further raised eyebrows in my direction I 'patch' the
>following on for your digest.
>I find my experiences completely at odds with all the allegations , and I
>publish this in the public spiritedness of a Europa Club Member for the
>benefit of trying to get the situation resolved for the common benefit
of
>all. I certainly clearly understood from John Bourne that deliveries
would
>be at a rate and time to suit my build , could it be that this is their
true
>intent ?
>I have no axe to grind with any one on the issue for or against
Goldwing.
>IMHO I feel that everyone would have a much easier time if you made a
final
>reasonable approach to them to establish final instructions/request ,try
it
>by e-mail ,I got this reply within 15 hours! And I don't think I'm a
"soft
>touch either"! I paid a good price for extended delivery , changed the
>length of wires requested a few times , didn't go for wing strobes , just
>fin mount and belly mount, called for wingtip lenses early on, then
after
I
>'cocked up' the shaping of one asked for another pair for a small
additional
>price they came quickly.
>I'm therefore dropping out of this debate from here on in and what's more
I
>REFUSE TO BE EMBARRASSED ANY MORE !!!!!!
>Regards
>Bob Harrison Kit 337 Europa /Jabiru 3300 G-PTAG
>
>-----Original Message-----
>Subject: Re: Combined operation of trim and flaps from panel
>and P1 Control Stick.
>
>Hi Bob..
>We are just back from a break, and admiring the creativity of many
people;
>be they current customers or not. I will not go into details, but from
what
>I see, the whole scenario of this soap takes root with Rob Houseman, who
>seems prone to writing emails to us in an angry tone, without asking for
any
>particular help, while on the other hand, opening his heart to the wider
>community, on the details of his queries, which could be much easier
>answered by ourselves. As for closing down, etc.. That is just some of
that
>stuff, none of us likes to walk in while walking in the countryside... We
>are still supporting our customers, addressing deliveries by common
>agreement and according to priority. We never were an off the shelf
company,
>and will never be. The reason being that as our customers build their
plane
>parts, they often change their mind on the way they wish to effect
mounting
>and or configuration.. We show flexibility and alter the orders
accordingly,
>(some of those who are creating the rash and will remain unnamed are
>potential record holders for changing system specs several times on the
>way). But we do not mind, we much prefer the serious builder to have
>complete satifaction with the finished item, rather than a misfitting off
>the shelf item. As for demands for electronics, all builders who have
>completed their aircraft and have fitted one of our kits, have gone on
the
>tarmac with the complete system. We purposefully avoid despatching
>electronics early, as in spite of the warnings printed on our
litterature,
>many people have an urge to "Bench test" their system, we are allergic to
>this, as we have had to repair/replace many units in the early life of
the
>company as units were destroyed by inadequat power supplies, reverse
>polarity connections, coiled strobe cables etc..
>We will be reading the flack mail rash with interest and accordingly
publish
>a collective answer in the near future..
>You are the only person so far, who has taken the trouble to write to us
>directly, and we very much thank you for that. Please feel free to ask
any
>questions you may have, and we will endeavour to give satisfactory
answers.
>Thanking you again, we remain,
>Yours sincerely.
>Yvan
>----- Original Message -----
From: <ptag.dev@ukonline.co.uk>
>Subject: RE: Combined operation of trim and flaps from panel
> and P1 Control Stick.
>
>
>> Hi! YVAN.
>> Back on St. Valentines day you e-mailed me about a problem I had,
However
>I
>> got it resolved the next day so didn't take up your offer.
>> I'm just contacting you now since there is a "lot of flack" about
Goldwing
>> and failure to deliver to Europa homebuild people.
>> I did a lot of recommending about your company and the strobe kit, so
I'm
>> keeping my head down but feeling quite embarrassed about the
predicament
a
>> lot of my colleagues appear to be in.
>> The least I would like is to know what has gone wrong ? and what is
likely
>> as a remedy to those who are now being let down.?
>> Regards
>> Bob Harrison.
>>
>> -----Original Message-----
>> Subject: Re: Combined operation of trim and flaps from
panel
>> and P1 Control Stick.
>>
>> I would be pleased to oblige you with a suitable circuit diagram, if
you
>> would forward your existing system information in scanned form to this
>> address...
>> Regards..
>> Yvan
>> ----- Original Message -----
>> From: <ptag.dev@ukonline.co.uk>
>> Cc: <nuckolls@aeroelectric.com>
>> Subject: Combined operation of trim and flaps from panel
and
> P1
>> Control Stick.
>>
>>
>> > Hi! Folks.
>> > A bit of help for a "Bo Bo" on electrics, perhaps?
>> > I unwittingly embarked on the plan to have the two options available
at
>> all
>> > times in my naivety !!! So now I have a system using a Europa
supplied
>> DPDT
>> > switch for the flaps on the panel and a Europa MAC rocker switch on
the
>> > panel for the trim which surprisingly work complete with their LED
>lights.
>> !
>> > Then I have MAC G1 P1 Stick grip which I'm told has effectively two
>SPDT
>> > switches for each operation which even more surprisingly works !!!!
BUT
>> when
>> > I couple the two systems together I blow fuses , which isn,t
surprising
>> > either !!! Since both systems reverse the motor polarity to change
>> direction
>> > of the motor it's highly likely that the polarity problem grounds the
>> supply
>> > through the common wiring on the stick?
>> > So what I need is some "magic gismo" to correct this problem (sorry I
>> nearly
>> > used the word rectify!) or do I have to settle for an EITHER /OR
Switch
>> > (that is to say either Panel switch does the jobs or the Stick does
the
>> > jobs ?)
>> > If anyone has a solution please let me know , but don't forget to
keep
>the
>> > jargon simple for a simpleton !!!!
>> > Regards
>> > Bob Harrison Kit 337 Europa/Jabiru3300 G-PTAG
>> > PS. Any Jabiru 3300 Fans about will need to know there is a fuel pump
>mod
>> > just emerging from the "bush" .It has been established that the
>mechanical
>> > pump is overpressuring the float chamber for slow running . This
should
>> make
>> > for considerably more efficient fuel consumption.?????!!!
>> >
>> >
>> > The Europa List is supported by Aviators Network UK -
info@avnet.co.uk
>>
>>
>
>
>
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