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Re: Europa-List: A rare message.....

Subject: Re: Europa-List: A rare message.....
From: ptag.dev@tiscali.co.uk <ptag.dev@tiscali.co.uk>
Date: Thu, 4 Oct 2007 10:58:08

Hi! For what they cost how about making a spot on your service/spares 
shelf for a stand by one ?
Regards
Bob H  G-PTAG

>----Original Message----
>From: VE3LVO@rac.ca
>Date: 03/10/2007 16:00 
>To: "EUROPALIST"<europa-list@matronics.com>
>Subj: Europa-List: A rare message.....
>
>
>Hello,
>       We often see complaints regarding after-sales service of some of the
>people who accept our money in exchange for their goods/services,
>       I'd like to counter that with good news. 
>       Last Tuesday, 25SEP 07, as I was passing close to the front of the
>engine, my sleeve caught one of the sintered brushes which are meant 
to
>engage the rotating rings of my Woodcomp 3000-3 prop (not 
instralled). It
>snapped the brush in half - just another trifling reverse, as I went 
to bed
>shaking my head.
>       The next morning I emailed Jiri Holoubek near Prague with a sketch
>and description of what had happened. By now it was 4pm his time. I 
received
>an email reply about 1-1/2 hours later to say he would send a 
replacement.
>       It arrived this morning in the mail (two replacements) with the
>date-stamp showing "27.09.07" as the posting. He must have arranged 
to post
>it that afternoon.
>       You can't ask for more than that, especially on a small item that
>couldn't have much profit to it. I thought you should know.
>Cheers, ferg
>
>


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