Hi ferg,
That is amazing. I had the same happen to me and it took about 4 weeks to
get the replacement.
Karl
>From: "Fergus Kyle" <VE3LVO@rac.ca>
>Reply-To: europa-list@matronics.com
>To: "EUROPALIST" <europa-list@matronics.com>
>Subject: Europa-List: A rare message.....
>Date: Wed, 3 Oct 2007 11:00:54 -0400
>
>
>Hello,
> We often see complaints regarding after-sales service of some of the
>people who accept our money in exchange for their goods/services,
> I'd like to counter that with good news.
> Last Tuesday, 25SEP 07, as I was passing close to the front of the
>engine, my sleeve caught one of the sintered brushes which are meant to
>engage the rotating rings of my Woodcomp 3000-3 prop (not instralled). It
>snapped the brush in half - just another trifling reverse, as I went to bed
>shaking my head.
> The next morning I emailed Jiri Holoubek near Prague with a sketch
>and description of what had happened. By now it was 4pm his time. I
>received
>an email reply about 1-1/2 hours later to say he would send a replacement.
> It arrived this morning in the mail (two replacements) with the
>date-stamp showing "27.09.07" as the posting. He must have arranged to post
>it that afternoon.
> You can't ask for more than that, especially on a small item that
>couldn't have much profit to it. I thought you should know.
>Cheers, ferg
>
>
_________________________________________________________________
Can you see your house from the sky? Try Live Search Maps
http://maps.live.com
|